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Kohala Family Health Center
 Kohala Family Health Center
on Hospital Road
53-3925 Akoni Pule Highway
Kapa'au, HI 96755
Phone: 808-889-6236
Fax: 808-889-0107
Where is Kapa'au? | Where is Kohala Family Health Center?
THE KOHALA FAMILY HEALTH CENTER is a satellite primary care clinic of the Hamakua Health Center located in Honoka’a. Kohala Family Health Center began as the private practice of Sylvia Sonnenschein, D.O. At the request of North Kohala residents and Dr. Sonnenschein, Hamakua Health Center acquired her practice and has brought the numerous benefits associated with a federally qualified health center to this wonderful community.
CARE FOR ALL PEOPLE OF HAWAII - We believe each person deserves access to outstanding, state-of-the-art health care and highly skilled health care providers. Our doors are open to all people of Hawaii - regardless of income or ability to pay. For those without income or insurance, a Sliding Fee Scale is offered.
Meet our providers:
Peter Gregg, MD, Laura LaFevers, APRN, Sylvia Sonnenschein, DO and Donald Elder, MD |
A FEDERALLY QUALIFIED HEALTH CENTER (FQHC) -
As an FQHC satellite facility, the Kohala Family Health Center receives funds from our Federal Government to provide comprehensive, culturally competent, quality primary health care to medically underserved communities and vulnerable populations. We are held to rigorous performance and accountability standards including administrative, clinical and financial operations. We must measure the effectiveness and quality of our services and continuously evolve our programs to achieve the greatest impact on population health.
QUALITY HEALTH CARE - Kohala Family Health Center believes that the health status of our patients is directly related to the quality of care delivered. We believe that quality includes all facets of our organization-clinical, managerial, administrative and facility related. We affirm that the quality process begins with our organizational Mission, our quality Vision and our core Values. We know that quality is the degree of excellence in our processes, performance, decisions and human interactions, and we are continuously striving to improve them.
INTEGRATED HEALTH CARE - Our primary care providers work side-by-side with trained counselors to detect early onset of emotional stress and common behavioral disorders such as anxiety and depression in an integrated health care model. Providing appropriate behavioral health treatment in the primary care setting presents an important opportunity to reach people who cannot or will not access care in the specialty mental health and/or substance abuse setting. Treating behavioral health in a primary care setting is crucial as early detection and treatment can prevent problems from developing into more disabling disorders.
CARING FOR OHANA….CARING FOR YOU -
Kohala Family Health Center is a nonprofit organization governed by a community board composed of a majority of health center patients who represent the population we serve. The Governing Board and staff are actively committed to assessing and continuously improving quality in everything the Health Center undertakes on behalf of patients and their families. Quite simply: We believe in caring for your ohana….and caring for you.
PARTNERS IN YOUR HEALTH CARE
Comprehensive, Confidential Health Care for your Entire Family
- Highly Trained Primary Care Providers and Clinical Staff
- Treatment and Follow-up Care for Injuries and Illness
- Chronic Illness Care
- Physical Exams (including EPSDT, Well Child and HealthPass)
- Women’s Health Exams
- Family Planning Services
- STD Screening and Treatment
- Immunizations
- Mental Health and Substance Abuse Counseling and Referrals
- Care Management, Referrals and Coordination
- Assistance with Insurance and Benefits
- Free and Low-Cost Prescription Programs
- Culturally Responsive Health Services
- Coming Soon: Dental Services!
Access and Referrals for
- Lab and X-ray services
- Specialty Medical Care
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For Appointments
Phone 889-6236 to register prior to your visit and schedule your appointment
You may also drop by the Health Center at 53-5325 Akoni Pule Highway (on Hospital Road), Kapa’au.
Please share all of your medical concerns so we can schedule the proper amount of time for your appointment.
For Prescription Refills
Phone 889-6236. Please allow at least 72 hours for your refill.
Hours
8 a.m.-7 p.m., Monday – Friday
9 a.m.-1 p.m., Saturday |
The Day of Your Appointment
Before your appointment, check your medications and bring empty medication bottles with you. If you are low, ask for refills during your appointment. Also, if you have medical insurance, remember to bring your insurance card.
Please arrive 15 minutes before your appointment to check-in at our front desk. We will ask you to provide complete and accurate information so our health care providers can make appropriate health care diagnoses and recommendations.
We keep all information and health care records confidential, and we will not release any information without your authorization!
WE CARE, AFTER HOURS!
Established patients who have visited our center also have access to 24-hour care in partnership with the Kohala Hospital Emergency Room, 889-6211. If you require emergency medical assistance, the health professionals at Kohala Hospital will ensure that you receive the best possible care.
PAYMENT AND FEES
Kohala Family Health Center charges a $5 nominal fee for every visit. We accept most insurance plans including HMSA/QUEST, AlohaCare, Medicaid, Medicare and many others. We will bill your insurance company and collect a co-payment at the time of your appointment. Please remember to bring-to every appointment-your insurance card and cash for your co-payment or, if you are uninsured, cash for your nominal fee.
Our goal is to provide outstanding health care for every person. If you do not have insurance and have a low income, please speak with us. The Hamakua Health Center offers a Sliding Fee Discount Program based on family income and size. We also have programs that can help you access medications, medical equipment and other needed services.
Non-residents must pay in full at the time of appointment
We accept payment by cash, local check, MasterCard and Visa. |
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