Hamakua Health Center Information

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Hamakua Health Center and Kohala Family Health Center

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Hamakua Health Center, Inc.

Hamakua Health Center
45-549 Plumeria Street
Honokaa, Hawaii 96727
808.775.7204 - 808-775-9404, fax

Hamakua Health Center
DIRECT PRESCRIPTION LINE
CALL 808-930-2720

Where is Honoka'a? | Where is Hamakua Health Center?

THE HAMAKUA HEALTH CENTER - has a long history along the Hamakua Coast. Our roots are firmly planted in the very soil of Hawaii, through the sugar cane fields, in the people, in the very breath of our island. Generations of families have chosen Hamakua Health Center for comprehensive health care offered in the spirit of aloha.

CARE FOR ALL PEOPLE OF HAWAII - We believe each person deserves access to outstanding, state-of-the-art health care and highly skilled health care providers. Our doors are open to all people of Hawaii - regardless of income or ability to pay. For those without income or insurance, a Sliding Fee Scale is offered.

A FEDERALLY QUALIFIED HEALTH CENTER (FQHC) - The Hamakua Health Center receives funds from our Federal Government to provide comprehensive, culturally competent, quality primary health care to medically underserved communities and vulnerable populations. We are held to rigorous performance and accountability standards including administrative, clinical and financial operations. We must measure the effectiveness and quality of our services and continuously evolve our programs to achieve the greatest impact on population health.

REDUCING HEALTH DISPARITIES - The Hamakua Health Center participates in the Federal Government’s Health Disparities Collaborative. Often minority populations, women and children, and people with lower incomes do not receive timely, comprehensive care for illness, which can result in higher rates of death from long-term chronic illnesses like heart disease, cancer, stroke and diabetes. To eliminate these disparities, health care organizations must change the way they deliver care. The Health Disparities Collaborative calls for this transformation; we are honored to participate in and assist with this goal.

INTEGRATED HEALTH CARE - Our primary care providers work side-by-side with trained counselors, in an integrated health care model, to detect early onset of emotional stress and common behavioral disorders such as anxiety and depression. Providing appropriate behavioral health treatment in the primary care setting presents an important opportunity to reach people who cannot or will not access care in the specialty mental health and/or substance abuse setting. Treating behavioral health in a primary care setting is crucial, as early detection and treatment can prevent problems from developing into more disabling disorders.

CARING FOR OHANA….CARING FOR YOU - Hamakua Health Center is a nonprofit organization governed by a community board composed of a majority of health center patients who represent the population we serve. Not only do we provide comprehensive primary health care services, we offer supportive services that include education, support groups, translation services and transportation to and from appointments. Quite simply: We believe in caring for ohana… and caring for you.

PARTNERS IN YOUR HEALTH CARE

Comprehensive, Confidential Health Care for your Entire Family

Highly Trained Primary Care Providers and Clinical Staff
Treatment and Follow-up Care for Injuries and Illness
Chronic Illness Care
Physical Exams (including EPSDT, Well Child and HealthPass)
Women’s Health Exams
Pre-natal Care
Family Planning Services
STD Screening and Treatment
Free HIV Testing and Counseling
Immunizations
Health Screenings, Assessments and Counseling
Nutritional and Disease Management Counseling
Mental Health and Substance Abuse Counseling and Referrals
Care Management, Referrals and Coordination
Assistance with Insurance and Benefits
Free and Low-Cost Prescription Programs
Culturally Responsive Health Services
Interpreter for Spanish, Illocano and Tagalog
Transportation to/from Health Appointments

Coming Soon: Dental Services!

Access and Referrals for

Lab and X-ray services
Specialty Medical Care

For Appointments

Phone 775-7204, then press “0”;
or drop by the Health Center at 45-549 Plumeria Street. Honoka’a. Please share all of your medical concerns so we can schedule the proper amount of time for your appointment.

For Prescription Refills
Phone 930-2720. Please allow 24 hours for your refill.

Hours
8 a.m.-7 p.m., Monday – Friday
9 a.m.-1 p.m., Saturday

The Day of Your Appointment

Before your appointment, check your medications and bring empty medication bottles with you. If you are low, ask for refills during your appointment. Also, if you have medical insurance, remember to bring your insurance card.

Please arrive 15 minutes before your appointment to check-in at our front desk. We will ask you to provide complete and accurate information so our health care providers can make appropriate health care diagnoses and recommendations.

We keep all information and health care records confidential, and we will not release any information without your authorization!

WE CARE! 24 HOURS, EVERY DAY

Established patients who have visited our center also have access to 24-hour care. If you have an after-hours medical emergency, call us at 775-7204, and our answering service will contact a physician. Please keep your phone line open so the physician can call you right back.

PAYMENT AND FEES

Hamakua Health Center charges a $5 nominal fee for every visit. We accept most insurance plans including HMSA/QUEST, AlohaCare, Medicaid, Medicare and many others. We will bill your insurance company and collect a co-payment at the time of your appointment. Please remember to bring-to every appointment-your insurance card and cash for your co-payment or, if you are uninsured, cash for your nominal fee.

Our goal is to provide outstanding health care for every person. If you do not have insurance and have a low income, please speak with us. The Hamakua Health Center offers a Sliding Fee Discount Program based on family income and size. We also have programs that can help you access medications, medical equipment and other needed services.

Non-residents must pay in full at the time of appointment

We accept payment by cash, local check, MasterCard and Visa.

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